FAQ
Frequently Asked Questions
General
Who is behind woove?
woove is an independent design brand based in Munich, Germany.
The brand was founded by designer Andrea Zittel. Every collection is created with a focus on simplicity, balance, and visual impact in modern interiors.
What does woove stand for?
Timeless wall art for modern spaces.
We believe in thoughtful design, clean compositions, and artwork that brings calm, character, and structure into everyday living.
Where are your products made?
Our products are produced on demand and shipped from our trusted production partners.
By producing only what is ordered, we avoid unnecessary overproduction and excess inventory.
What does Print-on-Demand mean?
Your canvas or poster is produced specifically for you after your order has been placed.
This allows us to create each piece individually while reducing waste and unnecessary stock.
What makes woove different?
Rather than offering thousands of generic designs, we focus on a carefully curated collection of original artwork.
Every design is intentionally created and selected for its visual impact, balance, and timeless appeal.
Products
What products do you offer?
• Canvas Prints
• Posters
Are your canvas prints framed?
No.
Our canvas prints are professionally stretched over durable wooden stretcher bars, creating a clean and modern gallery-style appearance.
How do I hang my artwork?
Each canvas includes a hanging system on the back and can be easily mounted using a nail or screw.
Shipping
How long does delivery take?
Most orders arrive within approximately 7–12 business days, depending on the product and destination.
Do you offer free shipping?
Yes. Free shipping is available on eligible orders.
Returns & Damages
What if my order arrives damaged?
Please contact us within 7 days of delivery and include photos of the damage.
We will review the issue and arrange a replacement or appropriate solution.
Can I return my order?
Because each product is made to order, returns are generally not accepted.
However, if there is a production issue or defect, please contact us and we will make it right.
Will the colors match exactly?
Colors may vary slightly due to differences in screen settings and printing processes.
Minor variations are normal and are not considered defects.
Sustainability
How sustainable is your production process?
Every product is made to order.
This helps reduce waste, avoid overproduction, and eliminate unnecessary inventory.
Care Instructions
How do I care for my canvas print?
Simply dust the surface gently with a soft, dry cloth.
Canvas Size Guide
All canvas sizes are listed in inches.
A detailed size chart with metric conversions is available on the product pages.
Payment & Contact
Which payment methods do you accept?
Major credit cards, PayPal, Shopify Payments, and other payment methods available at checkout.
How can I contact you?
The easiest way to reach us is through our contact form.
We are happy to assist with product questions, sizing recommendations, or custom requests.